Push Terms

1. Your shared account

You must be 18 or older and provide accurate account and order information. Email, Google, and Apple sign-in access the same account system. Keep your credentials secure and use only records and tools you are authorized to access.

A shopper account does not require a creator subscription. Products, services, or memberships you choose to purchase may have their own displayed charges. A shared account does not make you a Pusher or give you management access to someone else’s shop.

Push shopping does not require consent to third-party AI processing. Monibly requests that consent separately before its AI features are used.

2. Sellers, orders, and review

Push provides tools for customers to transact with the Pusher offering the listed product, service, or membership. The Pusher provides that offering and manages its listing, fulfillment, and customer service. Review the seller’s identity, description, availability, and published policies before ordering.

Review the final quote, selected options, customization, delivery details, price, payment schedule, and seller-policy versions before confirming. An order request is not the same as seller acceptance, confirmed payment, dispatch, or completed service. Changes may require a new quote and your review.

Only upload customization content or references you are authorized to use. Saved order selections and references document what was submitted; they are not a guarantee of the finished item’s appearance.

3. Payments and current availability

The current Push order-payment flow uses Stripe sandbox mode. Test payments and test receipts do not establish a real charge, settlement, or payout. Live order payments require separate activation; account access, a creator subscription, or seller approval does not activate them.

When a payment feature is available, follow the amount and payment schedule shown for that transaction. An opened checkout page does not confirm payment. Cancellation, return approval, and refund processing are separate actions; refer to the recorded payment status.

4. Shipping and fulfillment

The Pusher arranges fulfillment and provides accurate shipping, pickup, delivery, or appointment information. Sellers can purchase shipping labels outside Push and record package and tracking information. Push does not currently buy postage or supply a connected shipping-label service.

Seller-entered tracking and delivery updates are reported information, not independent carrier confirmation. Contact the Pusher about delivery requirements, delays, or an incomplete service. No delivery date is guaranteed merely because an order or tracking record exists.

5. Returns, cancellations, and support

The seller’s published policies and applicable law govern the offering’s cancellation, return, and refund requirements. Review the policy versions shown with the order. Nothing in these terms or a seller’s policy removes rights you have under applicable law.

Use the order’s support conversation to contact the Pusher and record a problem. An unresolved case can be escalated to Monibly Support. Escalating or resolving a case does not itself cancel an order, issue a refund, settle a payment dispute, or purchase return postage.

Contact Support if you cannot access an existing order. Avoid including passwords, full payment-card details, or unnecessary identity documents in order messages.

6. Responsible use and changes

Do not submit fraudulent orders, misleading reviews, unauthorized content, abusive messages, or attempts to access another person’s records. The Monibly Terms’ account-security and acceptable-use requirements also apply to Push.

Features may be unavailable or restricted while setup, review, or payment activation is incomplete. Material changes to the shared agreement may require renewed acceptance. The separate Pusher Agreement applies when you apply for or operate Pusher tools.

For account or order-support questions, contact support@monibly.app.