Security and responsible reporting.

Report a security concern

Email support@monibly.app with “Security report” in the subject. Include the affected page or feature, approximate time, impact, and a brief description of what you observed.

Redact tokens, passwords, payment data, personal documents, and unrelated customer information from screenshots or logs. Ask Support how to share sensitive evidence securely before sending it. Do not publish exploitable details while a report is being assessed.

This contact route is not permission to test someone else’s account, access or copy private records, disrupt service, perform automated scans, or bypass security controls. There is no published bug-bounty reward or safe-harbor program.

Protect your account

• Use a unique password and protect the email address or social sign-in account connected to Monibly. Enable extra verification at your email or sign-in provider where available.
• Never share passwords, one-time codes, recovery links, or private account links with a seller, another user, or an AI assistant.
• Use the supported payment flow. Monibly Support does not need your full card number, card security code, or bank password in email or chat.
• If you suspect unauthorized access, secure your email/sign-in provider, change your password where applicable, and contact Support promptly.

Scope of assurances

Monibly does not claim SOC 2 certification or a completed SOC 2 examination. A service provider’s assurance report does not certify Monibly or Push. See AICPA’s information about SOC reports for background.

This page is not an independent audit, penetration-test report, availability guarantee, or promise that incidents cannot occur. Security depends on application controls, provider configuration, operational review, and users protecting their account access.

Privacy and account requests

To request access, correction, or deletion of account data, use Privacy requests. For browser measurement controls, use Privacy choices. For an ordinary order or billing issue, contact Support.